To improve the quality of public restrooms in Taiwan, the Ministry of Environment (MOENV) will hold the "Share Your Restroom Experience & Vote for Signs for Extra Draws" campaign from July 1 to Aug. 31, 2025. The public is invited to provide feedback on public restroom quality and vote for gender-friendly restroom signs. Total prizes are worth up to NT$200,000, with the grand prize being the latest iPhone 16.
During the campaign period, the public can scan the dedicated QR code posted in registered public restrooms nationwide and provide feedback on cleanliness, facilities, and user experience to receive one entry into the prize draw. By also participating in the "Gender-Friendly Restroom Sign Voting Campaign," participants can gain 10 additional draw entries. If the QR code is not available onsite, users can search and provide feedback via the "Environmental Info Push" app. As long as the phone's location shows the user is within 100 meters of the reported public restroom, they are eligible to join the campaign.
In response to recent public concerns over the ratio of squat and seated toilets, the MOENV clarified that its subsidized construction of public restrooms follows a seated-to-squat toilet ratio of 3:2. This ratio considers international trends, ease of cleaning, and the needs of an aging society, aiming to increase the number of seated toilets to provide more options without eliminating or reducing squat toilets. According to a design manual issued 16 years ago by the National Land Management Agency, Ministry of the Interior, the recommended seated-to-squat ratio was at least 2:3. The previously stated 3:2 ratio in a press release should be corrected. The MOENV emphasized that both seated and squat toilets will be increased to meet diverse user needs, and squat toilets will not be removed.
The MOENV stated that to build a restroom environment that meets public expectations, the feedback system has been optimized with an improved interface and submission process. Once feedback is submitted, it will be instantly relayed to the restroom's management unit to help them monitor conditions in real-time and promptly make improvements, thus enhancing service efficiency.
This campaign is also part of efforts to promote gender-friendly restrooms. According to research by the World Toilet Organization, women take over twice as long as men to use restrooms. Gender-friendly restroom designs help reduce wait times and accommodate the restroom needs of diverse gender groups. The voting website is: https://gov.tw/6En. Everyone is welcome to participate in selecting representative and easily recognizable signage designs to help create more comfortable, safe, friendly, respectful, and inclusive public spaces.
The MOENV stressed that improving the quality of public restrooms depends not only on hardware and cleaning staff but also on public participation and proper restroom habits. "Cleaning up after yourself" should be part of everyday etiquette to help maintain cleanliness, ease the burden on cleaning staff, and show consideration for the next user.
For campaign details and feedback entry, please visit the "Environmental Sanitation Management System": https://esms.moenv.gov.tw/
Remarks by Director-General Yen Hsu-ming of the Environmental Management Administration
Press conference group photo